Privacy Policy
Your privacy matters to us. This policy explains how BrainiqNet collects, uses, and protects your personal information when you interact with our financial education services.
Information We Collect
When you engage with BrainiqNet's financial analysis education platform, we collect several types of information to provide you with personalized learning experiences and maintain our service quality.
Personal Information You Provide
- Name, email address, and contact information during registration
- Educational background and professional experience in finance
- Learning preferences and course selections
- Payment information for course enrollment (processed securely through third-party providers)
- Communication records when you contact our support team
Automatically Collected Information
Our system automatically collects technical information to improve your learning experience, including your device information, browser type, IP address, and how you navigate through our educational content.
How We Use Your Information
Your information helps us deliver quality financial education and maintain a secure learning environment. We use collected data exclusively for educational and administrative purposes.
- Personalizing your learning experience and recommending relevant financial analysis courses
- Processing course enrollments and managing your educational progress
- Sending important updates about your courses, schedules, and educational resources
- Improving our curriculum based on learning patterns and student feedback
- Providing technical support and resolving platform issues
- Ensuring platform security and preventing unauthorized access
Information Sharing and Disclosure
BrainiqNet does not sell your personal information to third parties. We share information only in specific circumstances necessary for service delivery or legal compliance.
Service Providers
We work with carefully selected service providers who assist in delivering our educational services. These include payment processors, email delivery services, and cloud hosting providers. All service providers are bound by strict confidentiality agreements.
Legal Requirements
We may disclose information when required by Bulgarian law, court orders, or to protect the rights and safety of our students and staff. This includes cooperation with law enforcement when legally mandated.
Your Privacy Rights
Under Bulgarian data protection laws and GDPR, you have several rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.
Access Your Data
Request a copy of all personal information we hold about you, including your learning progress and account details.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your student portal.
Delete Your Account
Request deletion of your account and associated data, subject to legal retention requirements for educational records.
Data Portability
Receive your educational progress and course data in a structured format for transfer to another provider.
Data Security and Protection
Protecting your personal information is fundamental to our operations. We implement comprehensive security measures appropriate for an educational institution handling sensitive student data.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and penetration testing of our systems
- Secure data centers with physical access controls and environmental monitoring
- Multi-factor authentication for administrative access to student records
Administrative Protections
Our staff receives regular privacy training and follows strict protocols for handling student information. Access to personal data is limited to employees who need it for their educational or administrative responsibilities.
Data Retention and Deletion
We retain your information only as long as necessary for educational purposes and legal compliance. Different types of information have different retention periods based on their importance to your education and legal requirements.
- Course completion records: Maintained for 7 years for certification verification
- Payment information: Retained for 5 years for accounting and tax purposes
- Communication records: Kept for 3 years for quality assurance
- Technical logs: Automatically deleted after 12 months
- Marketing preferences: Deleted immediately upon unsubscribing
International Data Transfers
While our primary operations are based in Bulgaria, some of our service providers may process data in other countries. We ensure all international transfers comply with European data protection standards through appropriate safeguards.
European Economic Area Protection
All data transfers outside the EEA are protected by adequacy decisions, standard contractual clauses, or other approved transfer mechanisms to maintain your privacy rights.
Cookies and Tracking Technologies
Our educational platform uses cookies and similar technologies to enhance your learning experience and analyze how students interact with our content.
Essential Cookies
These cookies are necessary for our platform to function properly, including maintaining your login session and remembering your course progress.
Analytics Cookies
We use analytics cookies to understand how students navigate our courses and identify areas for improvement in our educational content. You can opt out of these through your browser settings.
Changes to This Policy
We review and update this privacy policy annually or when significant changes occur in our data processing practices. We'll notify current students of material changes through email and prominent notices on our platform.
Previous versions of this policy are available upon request. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Privacy Questions and Requests
Email: support@brainiqnet.com
Address: ul. "Sheynovo" 32, 8000 g.k. Vazrazhdane, Burgas, Bulgaria
Phone: +359888526414
Our privacy team responds to inquiries within 5 business days. For urgent privacy concerns, please mark your email as "Privacy Request" for faster processing.